Refund policy

Returns

Firegrass Wagyu currently does not accept returns. According to meat shipping laws, meat purchases cannot be returned. If you're having issues with your order, please contact us at hello@firegrasswagyu.com.

Damage & Order Issues

Please inspect your order upon receipt. If an item is damaged or if you receive the wrong product, contact us immediately, so that we can evaluate the problem and make it right. Contact us at hello@firegrasswagyu.com.

Refunds

If you are not completely satisfied with your purchase, please contact us at hello@firegrasswagyu.com.