See the product page (all products found here: https://firegrasswagyu.com/collections/shop-now) for an example of what may be included in your bundle purchase. Substitutions may be made based on availability.

The natural way in which we allow our animals to live, and weather take part in the way we harvest, this affects what items are available from time to time. If you find an item that is out of stock, please click 'Notify Me When Available.' When we add more inventory to this particular item, you will receive an email reminder that this item is now available.

If there is an issue with your order, please reach out to us via email at hello@firegrasswagyu.com.

Firegrass Wagyu currently does not accept returns. According to meat shipping laws, meat purchases cannot be returned. If you're having issues with your order, please contact us at hello@firegrasswagyu.com.

Please inspect your order upon receipt. If an item is damaged or if you receive the wrong product, contact us immediately, so that we can evaluate the problem and make it right. Contact us at hello@firegrasswagyu.com.

If you are not completely satisfied with your purchase, please contact us at hello@firegrasswagyu.com.

During our pre-order season, orders will be locked in and delivered / shipped in mid-December. An email confirmation will be sent to coordinate delivery and/or to provide tracking to follow your delivery status. We will only allow a package to be in transit for up to 2 consecutive business days as it is a frozen, perishable product. We ship OVERNIGHT only through FedEx.

Due to the perishable nature of our products, we only ship Monday through Wednesday. This helps ensure orders make it to customers as quickly as possible and that customers are able to receive them on the day of delivery.

We do white-glove delivery within a 500-mile radius of Blue Rapids, Kansas.

If you are outside of the delivery radius, send us an email to hello@firegrasswagyu.com to arrange delivery or shipping for bulk orders. For the bundles, enter your zip code to see the shipping table.

Shipping to P.O. Boxes is not available. Please verify your correct shipping address. Any special instructions can be added to the comment section upon checkout. Once your order ships, we have no control over what occurs to your order during transit with FedEx. Therefore, making sure your shipping address and delivery details are correct is highly important.

Once you have placed your order and it ships, you will receive an email with tracking information.

If your Wagyu is thawed or partially thawed, please reach out to us via phone, email, or chat on our website. Please reach out to us by sending an email to hello@firegrasswagyu.com.

Every cut is vacuum sealed, frozen, and labeled for your convenience.

Each order will be shipped in an insulated box, packed with dry ice. This ensures your order arrives fresh, cold, and safe. Our items are shipped frozen, ensuring they arrive to you at a safe temperature. It is possible that a portion of your order may not arrive completely frozen, especially when the weather is very warm. We suggest transferring the contents of your order to a refrigerator or freezer immediately upon receipt and at a minimum on the day of delivery. Though we take great measures to ensure it is not, if any of your orders are warm to the touch, we suggest discarding that portion and giving us a call. We take food safety and shipping our products very seriously. We take as many measures as possible to ensure your order arrives in a safe condition.

To dispose of dry ice, place it in a well-ventilated area at room temperature; the remainder of the ice will sublimate away. Never dispose of dry ice in a trash can, chemical waste container or other garbage/waste can.

Quarter Beef
• Under 100 miles — $50 flat rate shipping, including cooling materials (insulation and dry ice)
• 100 miles to 300 miles — $100 flat rate shipping, including cooling materials (insulation and dry ice)
• 300 miles to 500 miles — $200 flat rate shipping, including cooling materials (insulation and dry ice)
• Over 500 miles, FedEx rates will be applied

Half Beef
• Under 100 miles — free shipping, including cooling materials (insulation and dry ice)
• 100 miles to 300 miles — $100 flat rate shipping, including cooling materials (insulation and dry ice)
• 300 miles to 500 miles — $200 flat rate shipping, including cooling materials (insulation and dry ice)
• Over 500 miles, FedEx rates will be applied

Whole Beef
• Under 100 miles — free shipping, including cooling materials (insulation and dry ice)
• 100 miles to 300 miles — $100 flat rate shipping, including cooling materials (insulation and dry ice)
• 300 miles to 500 miles — $200 flat rate shipping, including cooling materials (insulation and dry ice)
• Over 500 miles, FedEx rates will be applied

Beef Bundles
• Under 100 miles — $50 flat rate shipping, including cooling materials (insulation and dry ice)
• 100 miles to 300 miles — $100 flat rate shipping, including cooling materials (insulation and dry ice)
• 300 miles to 500 miles — $200 flat rate shipping, including cooling materials (insulation and dry ice)
• Over 500 miles, FedEx rates will be applied